For any technical or functional support you need regarding the Scaura Application, please consult our online knowledge base. Below, there is also a section with Video Tutorials on selected topics. In cases where this does not provide you with the information you are looking for, please feel free to reach to us in any of the ways as described at the bottom of this page.

Video tutorials

For admins

Accessing the CMS

Overview of the CMS

Creating a basic channel

Replacing files on the mediabank

Descriptions and tags

User management

Hotspots, presentations and hyperlinks

Contacts and trade shows


Further help

11. How to use Event Mode

13. Managing your personal settings

For users

1. How to install the Scaura Presenter App

2. Log in / What to do when Password is forgotten

3. How to sync your content for offline usage

4. Switching between Content Channels

5. Navigating the App

6. Searching for Files

7. How to make a Custom Presentation

8. How to use your Personal Folder

9. Sharing Files

10. Share Analytics

12. Changing your password

14. Managing your contacts

15. How to get support

Support channels

During office hours we will answer your support request within 2 hours.

For support requests outside office hours, please allow more time to respond.

Installation of Scaura

iPhone and iPad, minimum iOS 10.
Most Android devices, minimum Android 5.
Windows 7 and above, 64-bit only.
Apple Mac Book and Mac Book Pro.

Google Chrome, Safari, Edge, Internet Explorer (minimum IE 11)

Sign in to Scaura