For any technical or functional support you need regarding the Scaura Application, please consult our online knowledge base. Below, there is also a section with Video Tutorials on selected topics. In cases where this does not provide you with the information you are looking for, please feel free to reach to us in any of the ways as described at the bottom of this page.

How to Create a Selection

With Scaura you have your company's Marketing & Sales files available wherever you are. In this video we'll show you how you can create a selection of these files. You can Share or Save your selection.

Share Your Files Easily and on the Spot

Scaura enables you to share your marketing and sales material easily and on the spot. In this video we explain how it works.

The search

You can use the Search to quickly find your files. You can search on file name and multiple tags.

Creating presentations

In this tutorial we explain how you can easily create Custom Presentations within the app. You can add this presentation to your shares, or you can add one presentation on your home page.

Downloading & Trusting Scaura on your iPad

In this video you will see how you can download the Scaura app. Also, we will show you how you can trust ‘Scaura B.V.’ on your iPad in case you are using an iPad that runs on iOS 9.

iOS FAQ: Untrusted Enterprise Developer

Apple requires you to trust all enterprise developers on your iPad that runs on iOS 9. For more info: https://support.apple.com/en-us/HT20446.

Event mode

In this video we show you how you can use the event mode to generate leads during events.

Personal Folders for Registered users

Here’s how you can edit your Personal Folder.

Online chat

During office hours we will answer your support request within 2 hours. For support requests outside office hours, please allow more time to respond.

support@scaura.com

During office hours we will answer your support request within 2 hours. For support requests outside office hours, please allow more time to respond.

+31 20 625 9441

Our telephone support is reachable on working days from 09.30 - 18.00 CET.

iOS

iPhone and iPad, minimum iOS 10.

Android

Most Android devices, minimum Android 5.

Windows

Windows 7 and above, 64-bit only.

Mac

Apple Mac Book and Mac Book Pro.

Online

Google Chrome, Safari, Edge, Internet Explorer (minimum IE 11)